Where can I view the item pictured on the internet?
All items to be auctioned may be viewed a few days prior to the date of the auction at the respective branch of the Dorotheum. The exact viewing times can be found in the auction calendar and on the detailed information page for the item in question, where you will also find information about the place of viewing.
Classic Cars and other Cars & Vehicles: location for public viewing as announced in the catalogue
Please check our branch list for contact details and opening times.
How do I bid?
In order to place a bid, please choose an item and click on ‘place absentee bid’. An absentee bid form will then open up with details about the item already displayed (item number, description and start price). Please enter the maximum amount you would be prepared to pay for this item in the ‘bid limit’ box. Please note that should your bid be accepted, the buyer’s premium and taxes will be added to it. You will find detailed information about this under auction fees. Please complete the form with your personal details (name, address, customer number, e-mail address, etc.) If you have already logged into myDOROTHEUM, your personal details will automatically be filled in. If you wish to log into myDOROTHEUM, you will find a link on the absentee bid form. Free registration with myDOROTHEUM will make the submission of your future absentee bids much easier. Please choose whether you would like to have the item and our invoice sent to you, or whether you would like to collect it from us. Please also confirm that you have read and accepted the Dorotheum’s terms and conditions. When you click on ‘send’, your absentee bid will be submitted and recorded. For auctions with a printed catalogue, absentee bids can be submitted up until a day before the auction; for daily auctions up until 3 hours before the auction. You can check to see if your bid has been successful after the auction by calling Customer Services on +43 1 515 60 200, or by e-mail at email@example.com.
Telephone bids For items with a starting price of EUR 300.00 and above, telephone bids may be made. If you would prefer to bid live during the auction, please click on the ‘telephone bid’ button. Please fill in the form as described above, but in this case, please also enter the telephone number where we can reach you during the auction. When the item comes up for sale, a member of staff from the Dorotheum will ring you in order to take your telephone bid.
For auctions with a printed catalogue, telephone bids can be submitted up until a day before the auction; for daily auctions up until 3 hours before the auction.
First submission of an absentee bid/telephone bid When you submit an absentee bid/telephone bid for the first time, or do so from abroad, please ensure that you print it out (please use the ‘print’ button) and send a signed copy of it by fax to us with an official photograph of yourself to: +43 1 515 60 - 508 or a scanned, signed copy by e-mail to firstname.lastname@example.org.
Does the submission of a bid constitute an absentee bid? No, only when the auctioneer has accepted a submitted bid can it be considered as a valid contract. Bids submitted are binding, however.
How do I take possession of my item?
Items for which your bid has been successful may be collected from the branch at which the respective auction took place. We will happily make bubble wrap and tissue paper available to you free of charge. On receipt of your payment, we will arrange to send your item to you, should you wish it. We can advise you as to the best means of delivery (post, courier service or shipping) and arrange shipment with the company concerned. You may, of course, wish to arrange transport yourself. Please note that packing and delivery costs are not included in the sale price and will be charged to the purchaser in addition.
What fees are added to the highest price (the hammer price)?
Every bid is subject to the business regulations relating to auctions and auction fees of the Dorotheum GmbH & Co KG. Submitted bids are net prices. If a bid is accepted, the purchaser is also liable, in addition to the highest bid, for the Dorotheum buyer’s premium and, where applicable, any taxes due (information regarding applicable tax rates can be found on the detailed item pages on our internet site).
Whom should I contact if I have questions about payment, collection or delivery?
Please contact the branch where the auction in question took place. Please check our branch list for contact details and opening times.