Payment
The items bought by you can be paid for while the sale is still in progress, or also on the following days, during office hours. An invoice will be sent to you after the sale, to the address you have indicated. We gladly accept cash, cheques, money transfers, or Maestro bank cards.
Collection and Shipment of Purchases
After payment, the items you have bought will be professionally packed and handed over to you. Upon request, we will also be happy to ship the items for you, once your account has been settled. We will be pleased to assist you in choosing the optimal shipping mode (post, courier service, or shipping agency), and can make the necessary arrangements on your behalf. Of course shipment can also be arranged by you personally.
Auction Results:
kundendienst@dorotheum.at
Tel: +43 1 515 60 DW 200
Fax: +43 1 515 60 DW 508
Payment and Shipping Inquiries:
accounts@dorotheum.at
Tel: +43 1 515 60 DW 288
Fax: +43 1 515 60 443
Pay Office:
Mon - Fri 9.00am - 6.00pm (mezzanine floor)
Collection of Purchases:
Art, antiques, jewellery, and collectibles (mezzanine floor): Mon - Fri 9.00am - 6.00pm
Furniture (in the courtyard): Mon, Tue, Wed, Fri 8.30am - 3.15pm
Thu. 8.30am - 6.00pm
