Shipping
Our team will gladly advise and assist you in selecting one of the various methods of shipment: by post, courier service, or shipping agency.
We will be happy to help you organise your shipment and contact a suitable shipping agency for you; however, we cannot assume any warranty or liability for the choice of or the quality or reliability of the shipping company, even when we have established the connection with a shipping company. Any transport and storage, even if you choose the destination to be another Dorotheum subsidiary or representative office, is entirely at your own cost and risk.
Please inform us if you purchase is intended for a country outside the European Union, so that we can issue the appropriate forms for a reimbursement of VAT to you.
For all questions related to organising Shipping/Invoicing, please contact our team in the Customer Accounts department (Mon – Fri, 8 am – 3.30pm).
Christian Zänger (Management), Tel. +43 1/515 60-279, (english)
christian.zaenger@dorotheum.at
Mag. Vera Sara Bortolussi, Tel. +43 1/515 60-316, (italian)
vera.bortolussi@dorotheum.at
Oliver Vanicek, Tel. +43 1/515 60-477, (english)
oliver.vanicek@dorotheum.at
Irene Antonu, Tel. +43 1/515 60-340, (english)
irene.antonu@dorotheum.at
Ajda Künli, Tel. +43 1/515 60-463, (turkish, english, french)
ajda.kuenli@dorotheum.at
