Frequently asked questions

Find answers to frequently asked questions regarding Dorotheum.
If your question is not answered here, please contact our client service:

Client Service

Mon - Fri, 9.00am - 6.00pm
Tel. +43-1-515 60-200, Fax -508
customer.services@dorotheum.com

FAQ - Frequently Asked Questions - Search

Contact our client services team with your enquiry. Our client services employees will be happy to point you in the right direction. You can contact them via customer.services@dorotheum.com, by telephone on +43-1-515 60-0 or by fax on +43-1+515 60-443. Read our FAQs, too - your question might already have been answered.

You can contact our client services team via customer.services@dorotheum.com, by telephone on +43-1-515 60-200 or by fax on +43-1+515 60-508.
Further information can be found on our homepage under Service - Client services

You can find the contact details for our experts arranged by department, on our homepage. In general, you can contact our experts by telephone or email, or meet with them in person, by appointment.
You can also send an online sales enquiry to our experts.

General contact details and consultation times for our departments can be found under Service - Client services. The contact details for the department in question, and consultation times in the Palais Dorotheum, are available on the homepage.

For issues relating to payment, invoicing, payment reminders or transfers, please contact our client accounts department, open from Monday to Friday, 8 a.m. to 3.30 p.m. by telephone on +43 1 515 60 200